Counties / Jefferson County
Jefferson County, Alabama
Help for people in Jefferson County. Start with the local agencies below, then use the statewide numbers that answer in every county.
In danger right now? Call 911. In emotional crisis or thinking about suicide? Call or text 988, 24 hours a day, or Birmingham's Crisis Center at 205-323-7777. For a mental health emergency after hours, JBS Mental Health Authority: 205-595-4555.
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In Jefferson County
Community Action Agency of Northeast Alabama, Inc.
Utility bill help for Jefferson County residents
ADECA, the state agency that oversees energy assistance, lists this agency as the place to apply in Jefferson County. Applications are often by appointment, so call first. Household income must not exceed 150% of the federal poverty level. Weatherization help is available through community action agencies in all 67 counties. The first number is the call center, and the second is the main office.
Community Food Bank of Central Alabama
Anyone who needs food
Use the food locator to find a pantry near you.
Birmingham-area services
The Crisis Center serves Jefferson County, and the greater Birmingham area has many more shelters, treatment programs and support services.
Crisis Center Birmingham
Free, confidential, 24/7
Crisis and suicide line serving Jefferson, Shelby, Blount, St. Clair, Chilton and Walker counties. Also runs Rape Response (205-323-7273) and the Teen Link line (205-328-5465).
JBS Mental Health Authority
Community mental health and substance use care
State-designated provider for Jefferson, Blount and St. Clair counties. Counseling, psychiatry and substance use programs with fees based on ability to pay.
One Roof
Coordinates homeless services for Jefferson and surrounding counties
Main office 205-254-8833. Street outreach 205-920-1895. A good first call when you are not sure where to start.
Shelter, clinics and other local services
Shelters, clinics and pantries change often, so the best way to find what is open in Jefferson County is to dial 211 and ask for services in your county. A trained specialist will help you.
Statewide help in every county
Alabama 211
Free, confidential, any hour
Dial 211 or search online to find food, shelter, utility help, health care and more in your county. Ask for services in your county by name.
988 Suicide & Crisis Lifeline
Anywhere in Alabama
Call or text 988 for emotional crisis support. Veterans can press 1. Spanish: press 2.
National Domestic Violence Hotline
Anyone facing abuse
24/7 confidential help with safety planning and local shelters. The Alabama Coalition Against Domestic Violence lists programs by county.
SAMHSA National Helpline
Drug and alcohol treatment
Free, confidential, 24/7 treatment referrals in English and Spanish. Search for treatment near you at findtreatment.gov.
Legal Services Alabama
Low-income Alabamians in every county
Free civil legal help with housing, family, benefits and more. Spanish line: 888-835-3505.
1-800-AGELINE
Seniors, people with disabilities and caregivers
Connects you with your area agency on aging for in-home care, meals and transportation.
Alabama Department of Human Resources
SNAP food assistance, child care, family support
Each county has a DHR office. Find yours on the DHR website.
Alabama Department of Public Health
Every county has a health department
Find your county health department for clinics, vaccines and family health services.
Alabama Department of Mental Health
Community mental health centers
Find the community mental health center that serves your county.
Alabama Department of Veterans Affairs
Veterans in every county
County veterans service officers help with benefits. Veterans Crisis Line: 988, press 1.
Utility assistance details come from the Alabama Department of Economic and Community Affairs. Food bank service areas come from Feeding America and the state. Know of a resource in Jefferson County that should be here? Email Brentle.